Frequently Asked Questions

Who makes my door?

We are the original composite door company and have been manufacturing doors for 25 years. We have been manufacturing doors in the UK for households across the country for over two decades and have more experience than any other company in making sure your order satisfies your requirements. In fact we have manufactured over a million doorsets in that time.

What guarantee does my door come with?

We guarantee EVERY door for 10 years from the date of installation giving you peace of mind in your investment.

What security aspects does my door come with?

We always fit the latest high security locking devices available to us. Each door comes with a full multipoint locking system which means that the door locks in three places along the opening section giving that extra strength against the frame of the door. If you would like to upgrade to the Secured by Design specification recommended by the police authority then please let us know when you place your order.

Are you environmentally friendly?

Yes indeed we take our environmental responsibilities seriously. We have the ability to recycle all our offcut material. Added to that we use recycled material (RCM) as a reinforcer in our door frames providing you with superior strength as well as offering a more sustainable substitute to steel.

Are the doors thermally efficient?

Yes we have worked hard to constantly improve the U-values of our doors. The U-value signifies the thermal efficiency of the door the lower the value the better the door. We have achieved some of the lowest values in the marketplace meaning that your heating bills will be lower and your house warmer.

What hardware can I choose?

We are able to supply a full range of hardware to suit your chosen door design. We offer a suited approach which means that all hardware matches whatever you order. Choose from a knocker, letterplate, numerals and spyhole. All designs come in a choice of Gold, Chrome, Black, White or Satin Chrome.

Glass choices

We offer a clear backing glass as standard. All our double glazed units are fitted with a high energy efficient and elegant black spacer bar as standard.

What colour door can I order?

Most designs are available in Red, Blue, Green, White and Black plus two woodgrain effects of Rosewood and Antique Oak. The inside of the door will be white unless otherwise stated. Woodgrain finishes may vary from door to door as like timber painting or staining the process may result in some slight variation in colour. This adds to the aesthetics of the door finish.

Does the door open to the right or left?

When your order is taken you will be given the choice of having the hinges on the left or right hand side.

Is the door compliant?

Yes indeed all our doors are fully compliant to the latest building regulations. You can also be assured that we are a BSI registered company which means that our management and quality control are right up to date throughout the manufacturing process. All doors have a rating of 1.5 W/m2/K or less and thus conform to the latest building regulations.